Reviews

R. A. Bennett & Partners Estate Agents has 62 reviews

  • Valued Customer 21-Nov-2017
    Customer Experience

    My service feedback with Sales

    Proactive and informative of every stage of the selling process

    Customer Relations Team 21-Nov-2017

    Thank you for leaving your 5 star review of our Stratford upon Avon branch of R.A Bennetts. I will ensure the team in branch receive your feedback. Kind Regards Renee

  • 03-Nov-2017
    Customer Experience

    Recommended

    Good service. Got a sale despite the unfavourable odds.

    Customer Relations Team 03-Nov-2017

    Thank you very much for taking the time to leave us this feedback. I'm glad that the overall service was good. If you would like to discuss your experience in greater detail please email review@countrywide.co.uk. Kind regards, Sarah.

  • Chris B, Warwick 30-Oct-2017
    Customer Experience

    Outstanding, reliable and very professional

    I used RA Bennett Warwick for the sale of my property and from the off they were very impressive. They came to the initial meeting well prepared with facts and figures, something lacking form other agents that had been to the property. Because of this and the professionalism I decided to go with Bennett's deity a marginally higher commission percentage. The property sold for the full asking price within a week. The Warwick team were very helpful and supportive throughout the sale process and I would definitely use them again without hesitation.

    Customer Relations Team 30-Oct-2017

    Thank you for the great 5* review and recommendation. The R. A. Bennett & Partners   team in Warwick are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind regards, Sarah. 

  • Robin, Leamington Spa 25-Oct-2017
    Customer Experience

    I felt valued &a well informed throughout - thanks!

    Clear communication. Always available. I had the impression they were on my side and were pushy on my behalf. The Open Day they put on resulted in two acceptable offers. When the selling process seemed to slow down they talked to us and seemed to get it reinvigorated. We have been kept informed. When there was a problem with a phtotographer, they did everything they could to fix it and got it sorted in the day. I would definitely use them again.

    Customer Relations Team 25-Oct-2017

    Thank you for your kind 5* review of R.A. Bennett in Leamington Spa. It was fantastic to read that you felt valued and well informed throughout and that communication was not an issue. I am glad to see that the team seemed to be very proactive in rectifying any issues and pushing your property to gain you the best possible price. Kind regards, Scott

  • Valued Customer 20-Oct-2017
    Customer Experience

    Overcharged for work again.

    Only supply trades that greatly overcharge.

    Customer Relations Team 25-Oct-2017

    Thank you for taking the time recently for leaving us your feedback. I am sorry to read that the service you received fell short of both yours and our usually high expectations. I would like to reassure you that all feedback, good or bad, does get forwarded to the local Retail Performance Director to address with the listing branch. If you would like to provide any further feedback please e-mail us at review@countrywide.co.uk. Kind regards, Scott

  • 19-Oct-2017
    Customer Experience

    My service feedback with Sales

    Effective and efficient, friendly and caring

    Customer Relations Team 25-Oct-2017

    Thank you for your wonderful 5* review of our R.A. Bennett branch in Warwick. Brilliant to read that you found the service effective, efficient, friendly and caring. Kind regards, Scott

  • 03-Oct-2017
    Customer Experience

    Great team, great result, very happy

    We live abroad and our experience with the whole team at R A Bennett were excellent, understanding, down to earth, good communicators, hard working and thoroughly nice people. We are very happy with the service provided and would use again.

    Customer Relations Team 04-Oct-2017

    Thank you for taking the time to leave this wonderful five 5* review and recommendation. The team at R. A. Bennett & Partners in Broadway strive to deliver the straightforward, personal and passionate service to its customers and it is great to see that they delivered as expected. I will pass on your kind comments to the entire team at the branch. Kind regards, Sarah.

  • Valued Customer 22-Sep-2017
    Customer Experience

    Drastic communication improvement needed

    Communication is poor. There often appear to be multiple people involved in simple prococesses which regularly causes confusion

    Customer Care 26-Sep-2017

    Thank you for taking the time to leave this review.\nI am disappointed to see that the communication you have received has been less than satisfactory. Please be assured all feedback is taken seriously and will be passed onto the relevant people to highlight and look into any failings in service . Many Thanks

  • Gill Grinham, Worcester 21-Sep-2017
    Customer Experience

    My service feedback with Lettings

    Amazing . Professional, knowledgeable and very person centred. Becky answered all our questions . All staff are friendly , helpful and professional.

    Customer Care 25-Sep-2017

    Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again

  • Richard Bell, Cheltenham 21-Sep-2017
    Customer Experience

    excellent performance & delivery

    excellent auction process - efficient, quick, clear & clean result. good communications, database, reach & coverage.

    Customer Relations Team 21-Sep-2017

    Thank you for the great review, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at R. A. Bennett & Partners  in the Cheltenham branch. Best wishes, Sarah